COVID-19 Health & Care
Caring for your Health & Safety
In Hotel Agali Houses we strongly believe that safety comes first, so we organized and strongly suggest to all our valued guests to follow all the latest safety developments for an absolutely safe and carefree stay with us! Read below all the regulations and enjoy a stay as beautiful and relaxing as the skies of Santorini!
How to Stay Healthy & Safe in Hotel Agali Houses
Keep Safe Distances at Common Areas
Wash Your Hands Frequently
Use the Agali Tablet for Info & Communication
Wear a Mask, Provided for Free
More details about the Health & Safety in Hotel Agali Houses!
- All rooms and common areas are continuously disinfected and cleaned.
- Hand sanitizers are available in all hotel common areas and rooms.
- Visitors outside the hotel are not allowed.
- Breakfast is served at the Café from 08.00 to 12.00. Please inform the Front Desk for the Preferred Time of enjoying your breakfast!
Use the Agali Tablet
Hotel Agali Houses provides you with a tablet upon arrival, where you will find all the necessary information concerning your stay and Santorini (attractions, activities etc.) The tablet is handed to you sanitized and functional during check-in; please return it in the same pristine condition. In case of damage, you will be responsible for the cost of replacing it.
Breakfast
To avoid overcrowding the breakfast room, please state via our tablet, phone or email your preferred breakfast time. Breakfast is served buffet-style, but there will be a cook to assist you with serving your plate.
New Check-in & Check-Out Time
Please allow us some time to properly clean and disinfect your room. Our new check-in and check-out times are:
Check-in: 15.00
Check-out: 11.00
Use of the Swimming Pool
Our pool area has been rearranged, following the guidelines on safe distances.
Disinfection in Rooms & Public Areas Details
All rooms and common areas of Hotel Agali Houses are cleaned carefully and several times throughout the day and your stay. In addition, we use products and the latest in antibacterial and antiviral protection equipment.
Staff Training
Our staff always wears masks and provides our customers with consumables, such as antibacterial hand sanitizers, masks and disposable gloves. We closely follow all the latest guidelines from the World Health Organization, the Greek Ministry of Health and the Hellenic Chamber of Hotels and our staff is constantly trained on all latest developments for the protection for COVID19 virus.
Contactless Payments
We recommend doing all your payments via credit cards and online.
Bookings & Cancellation
During these challenging times, we have made sure to be fully flexible with our bookings and cancellations policies. Please get in touch with the hotel you have booked directly for any matter regarding your reservation.
Medical Support or Our Guests
Hotel Agali Houses has an appointed doctor near our premises, an Official Representative for Covid-19 related incidents and health & safety procedures and direct communication with Santorini hospital.